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Glossary of terms

ERP - Enterprise Resource Planning - business applications designed for companies of all sizes and industries, which are used for planning and managing business processes. Often ERP applications are identified as accounting software, but although they have some elements of bookkeeping software, ERP applications are much more than that.

NAV - abbreviation for Navision - ERP application Microsoft Dynamics NAV



Customers

 

Services that we offer to our customers cover a full implementation life cycle and support of the business solutions.

Depending on the ERP application that a customer uses we offer different services.

Most of our services are independent of the ERP application, as is evident from the following list.

 

ESKA services independent of the business solution that a customer uses are:

PRE-IMPLEMENTATION ACTIVITIES

Requirements and process review

Choosing the right solution

Project planning

Tender documentation preparation

Optimization of IT processes

Project preparation

IMPLEMENTATION

Project quality assurance

Project monitoring and controlling

Project management

System integration

TRAINING

Training by PMI (Project Management Institute) standards

 

ESKA services for customers who use Microsoft Dynamics NAV are:

IMPLEMENTATION

Application design of Microsoft Dynamics NAV

Technical design of Microsoft Dynamics NAV

Microsoft Dynamics NAV installation

Microsoft Dynamics NAV customization

Microsoft Dynamics NAV parameterization

System integration

Tailored user training

Testing

Microsoft Dynamics NAV preparation guide

Data migration

Support (during project)

Microsoft Dynamics NAV Upgrade 

MAINTENANCE

Reactive maintenance

Preventive maintenance

TRAINING

Training by standard ESKA program

 

SALES OF MICROSOFT LICENSES

ACCOUNTING SERVICES