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Glossary of terms
ERP - Enterprise Resource Planning - business applications designed for companies of all sizes and industries, which are used for planning and managing business processes. Often ERP applications are identified as accounting software, but although they have some elements of bookkeeping software, ERP applications are much more than that.
NAV - abbreviation for Navision - ERP application Microsoft Dynamics NAV
Customers
Services that we offer to our customers cover a full implementation life cycle and support of the business solutions.
Depending on the ERP application that a customer uses we offer different services.
Most of our services are independent of the ERP application, as is evident from the following list.
ESKA services independent of the business solution that a customer uses are:
PRE-IMPLEMENTATION ACTIVITIES
Requirements and process review
Tender documentation preparation
IMPLEMENTATION
Project monitoring and controlling
TRAINING
Training by PMI (Project Management Institute) standards
ESKA services for customers who use Microsoft Dynamics NAV are:
IMPLEMENTATION
Application design of Microsoft Dynamics NAV
Technical design of Microsoft Dynamics NAV
Microsoft Dynamics NAV installation
Microsoft Dynamics NAV customization
Microsoft Dynamics NAV parameterization
Microsoft Dynamics NAV preparation guide
Microsoft Dynamics NAV Upgrade
MAINTENANCE
TRAINING
Training by standard ESKA program
Accomplished Microsoft competencies
Selska cesta 217, Zagreb
Tel.: +385 (1) 5630 180
Fax: +385 (1) 5630 199
E-mail: pitaj@eska.hr